Looxi Beauty | Cosmetics | United States
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FAQs

PRODUCTS

General Information

Do you test on animals?

Are your products vegan?

What if the product I want is out of stock?

Why does my product look different from your site or other photos/ swatches I've seen?

Do you have an affiliate program?

Purchasing & Shipping

Shipping

Can I have my order delivered to another address?

I received my tracking number, but it says it's 'not found'. What does this mean?

There was an attempted delivery of my package, but USPS says that the address was invalid/ incorrect. What should I do?

Purchasing

Can I have my order delivered to another address?

What forms of payment do you accept?

My product(s) arrived damaged. What do I do?

When will I receive shipping/ tracking information on my order?

When will I receive an email confirmation on my order?

What do I do if I get the wrong item or item(s) are missing from my order?

Do you offer wholesale pricing?

What is your return policy?

International

Shipping

Do you ship internationally?

What are your shipping rates?

How long will it take for my package to arrive?

Can I use a 3rd party shipping/ delivery service to have my package shipped to my country(international)?

My product(s) arrived damaged. What do I do?