The safety and health of our customers in regards to our products have always been paramount, and will remain as such. With the current and ongoing global health situation, we have implemented many new and recommended safeguards, in addition to standard sanitation and cleaning protocols. This has and will increase processing times with orders. Current processing times are 7-10 business days(excluding weekends and holidays), until further notice.
We thank you for your support, loyalty, and patience during these difficult times. Additional information below:
U.S. customers may experience delays from the United States Post Office(USPS) that will vary based on the estimated shipping times we have provided. Additional information can be found through the link below:
International/ Canada Customers
Effective July 31, 2020
The current and ongoing global health crisis has had an unfavorable impact to the logistics of mail and parcel delivery services worldwide.
**Delay of deliveries should be anticipated.**
International & Canada customers:
By finalizing your purchase, you acknowledge and agree to the terms, as well as the standard terms of agreement at checkout:
Transit and delivery delays should be expected/ anticipated due to limited air and sea freight transport. Looxi Beauty will not be responsible for any expected or unexpected delays of transit. We have experienced and seen delays upwards of 2 months at the onset of the global health crisis.
Tracking status updates may be limited during time of transit. Status may show little to no progress in movement during this time. This is normal under the current global situation.
An option for insuring your order will be available at checkout. While insurance is not required, it is strongly recommended.
* International customers who utilize a 3rd party shipping service are exempt from these terms, and should follow terms & conditions of their shipping service.
The following list of countries are eligible for direct-to-customer shipping:
*Looxi Beauty reserves the right to cease or suspend service at any time, and to add/ remove countries at their discretion, based on current and future health crises.
Additional information from the United States Postal Service(USPS) can be found through this link:
If you have any questions or concerns regarding this information, please contact us.
Thank you. Stay safe and stay well!